Privacy Policy
At Arma Limo Marin, we are committed to protecting the privacy and security of our clients. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard it, and your rights regarding your information. By using our services and accessing our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information to provide you with the best service possible:
- Personal Identification Information: Name, address, phone number, and email address.
- Booking and Travel Details: Pick-up and drop-off locations, flight details, and itinerary.
- Payment Information: Credit card numbers and billing addresses.
- Technical Data: IP address, browser type, and cookies to enhance your online experience.
- Communication Records: Email correspondences, chat interactions, and call recordings for training and quality purposes.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Service Delivery: To process your reservations, manage your bookings, and provide our services.
- Customer Support: To respond to inquiries and offer support.
- Improving Services: To enhance our services based on feedback and user experience.
- Marketing Communications: To send you promotional materials and updates about our services (with your consent).
- Security and Compliance: To prevent fraud, monitor safety, and comply with legal obligations.
3. How We Protect Your Information
We implement comprehensive security measures to safeguard your data:
- Encryption: All sensitive information, including payment details, is encrypted during transmission.
- Secure Storage: Personal data is stored in secure systems with restricted access.
- Regular Audits: We conduct regular reviews of our data collection and storage practices to ensure data security.
4. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary for:
- Service Providers: Trusted third parties that assist us in operating our business and servicing clients, bound by confidentiality agreements.
- Legal Requirements: When disclosure is required to comply with legal obligations or protect our rights and safety.
- Mergers or Acquisitions: In the event of a business merger, your data may be transferred as part of the business assets.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand your preferences and improve our services. You can modify your browser settings to decline cookies if you prefer, but this may impact your use of certain website features.
6. Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Correct Inaccuracies: Update or correct any personal information.
- Request Deletion: Ask for the removal of your personal information from our systems.
- Opt-Out: Choose not to receive marketing communications by unsubscribing through provided links or contacting us.
7. Third-Party Links
Our website may include links to third-party sites. Arma Limo Marin is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before engaging with them.
8. Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and we will update the policy’s effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:
- Phone: +1 415-438-0310
- Email: book@armalimo.com
Effective Date: 08/11/2024
Thank you for trusting Arma Limo Marin with your personal information. Your privacy and security are essential to us, and we are committed to ensuring transparency and protection at every stage of your journey with us.
