Terms & Conditions

Welcome to Arma Limo Marin. These Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to comply with these terms. Please read them carefully to ensure you understand your rights and obligations when engaging with Arma Limo Marin.

1. Definitions

• “Company”: Refers to Arma Limo Marin.
• “Client” or “You”: Any person or entity using the services of Arma Limo Marin.
• “Service”: All transportation, booking, and related services provided by Arma Limo Marin.
• “Website”: The Arma Limo Marin website and all related content.

2. Booking and Reservations

• Reservation Process: All reservations must be made via our website, email, or phone. The booking is considered confirmed once the client receives a confirmation email or notification.
• Accurate Information: Clients are responsible for providing accurate booking details. Any errors or changes must be communicated to our team as soon as possible.
• Changes and Cancellations: Clients can modify or cancel their reservations according to our cancellation policy, outlined in Section 4.

3. Payment Terms

• Pricing: All prices are quoted in U.S. dollars and may be subject to change. Final pricing is confirmed at the time of booking.
• Payment Methods: We accept major credit cards, debit cards, and other approved payment methods.
• Deposit Requirements: Some reservations may require a deposit to secure your booking.
• Late Payments: If payment is not received on time, the reservation may be canceled or additional fees may be applied.

4. Cancellation and Refund Policy

• Free Cancellation: Clients can cancel their reservation without penalty up to 24 hours before the scheduled service.
• Late Cancellations: Cancellations made less than 24 hours before the service may incur a cancellation fee.
• Refunds: Refunds will be processed based on the cancellation terms and will be issued to the original payment method within a reasonable timeframe.

5. Client Responsibilities

• Punctuality: Clients are expected to be ready at the designated pick-up location at the agreed time. Late arrivals may result in additional charges or cancellation.
• Conduct: Clients must behave respectfully and follow all rules outlined by the chauffeur during the ride. The company reserves the right to terminate service without refund if the client engages in inappropriate or dangerous behavior.
• Damage to Property: Any damage caused to vehicles by the client or their guests will be the client’s responsibility, and repair costs will be charged accordingly.

6. Company Obligations

• Professionalism: Arma Limo Marin chauffeurs will be punctual, courteous, and well-trained to provide a high-quality service experience.
• Vehicle Condition: All vehicles are maintained to the highest standards of safety and cleanliness.
• Liability: While we strive to provide timely service, Arma Limo Marin is not responsible for delays due to unforeseen circumstances such as traffic, weather, or other uncontrollable factors.

7. Limitation of Liability
Arma Limo Marin shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our services or website. Our total liability is limited to the amount paid by the client for the specific service in question.

8. Use of the Website

• Content Ownership: All content on the Arma Limo Marin website, including text, graphics, logos, and images, is the property of Arma Limo Marin or its content suppliers and protected by intellectual property laws.
• Prohibited Activities: Users must not engage in activities that disrupt or interfere with the website or its content. Any unauthorized use of the website may result in termination of access and possible legal action.

9. Privacy
We are committed to protecting your privacy. For detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy.

10. Amendments
Arma Limo Marin reserves the right to update these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services after changes have been posted indicates acceptance of the new terms.

11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, USA. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Marin County.

12. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us:

• Phone: +1 415-438-0310
• Email: book@armalimo.com

Effective Date: 08/11/2024

Thank you for choosing Arma Limo Marin. We look forward to providing you with exceptional service and an outstanding experience.